Electronic Commerce and Purchase Orders

Orders made through the interactive instruments of “Tuttostampi” have contractual proposal value: they are, that is, true Purchase Orders, that must be honoured both by the supplier (see below), and by the buyer.
In case of impossibility to supply the requested material within 4 working days, the supplier is obliged to inform the client immediately, suspending credit recovery, and to the commitment in finding an alternative solution.

ALL PURCHASE PROPOSALS, ORDERS, PAYMENTS, INVOICING AND SHIPMENT OCCUR DIRECTLY BETWEEN SUPPLIER AND BUYER. “Tuttostampi” SUPPLIES BUYERS AND SUPPLIERS EXCLUSIVELY WITH VISIBILITY AND WITH INFORMATIC INSTRUMENTS; THERE IS NO CORRELATION BETWEEN “Tuttostampi” AND THE SUPPLIERS, NEITHER IS IT RESPONSIBLE FOR THE EFFECTIVE QUALITY OF THE MATEIALS DELIVERED, OR FOR SHIPMENT LOGISTICS. IN PARTICULAR, “Tuttostampi” HAS NO RESPONSIBILITY (AND CAN IN NO WAY INFLUENCE) METHOD AND TIMES OF SHIPPING OF MATERIALS.

It is obviously in the interest of  “Tuttostampi” to offer hospitality exclusively to serious and reliable suppliers, so as to guarantee, as far as possible, the satisfaction of its clients; the entire structure of the Portal is committed to  follow every operation with great attention and to consider with maximum attention any possible complaint and/or observation brought forward by the users of the Site.

In the case of a proven non-fulfillment or in the case of repeated poor service, “Tuttostampi” will annul the contract taken out with the supplier, as foreseen in the clauses of the contract. 

Users that unfortunately encounter difficulty/poor service on behalf of the suppliers, or that wish to send criticisms, complaints or suggestions to “Tuttostampi”, are invited to do so using the special form or by e-mail. All your correspondence will be carefully examined and will influence in a critical manner the future evolution of the site, of its services, and of the relations with the single suppliers.