Tuttostampi.com - Help

1. What happens when a product is ordered through "Tuttostampi"?
When you purchase something on Tuttostampi, our database sends the orders of the single items directly to their respective suppliers, providing at the same time users with a note of their order. The suppliers receive your order in real time (some minutes) and deal with it by the three working-days following the one of reception. If they are not able to send you the material within such limit, they will contact you immediately (using the details you submitted together with your order), to sort out all problems regarding times and modalities of Delivery.

In any case, the management of the order and all eventual problems (e.g. stocks availability), material preparation, shipment and delivery are totally in charge of the Supplier.

"Tuttostampi" provides only visibility, and a much more comfortable, versatile and sophisticated means to purchase than the traditional fax.
 
2. If the order is sent directly to the Supplier, exactly fax-like, what advantages does the purchase through "Tuttostampi" offer?
  • Convenience: each product is strongly discounted.
  • Versatility: you can order from home, at evening time, while travelling.
  • Reliability: no more unreadable or hardly interpretable faxes.
  • Precision: no more wrong calls.
  • Speed: with "Tuttostampi" you won't have to use various catalogues, orders or faxes anymore, in order to purchase from various suppliers: a little screen and some clicking of the mouse and you will have already sent all of your order to all Suppliers, with just one click!!
  • Updating: no more waiting times for new catalogues or corrections via fax: "Tuttostampi" provides products together with their forms updated in real time from the supplier himself.
  • Safety: all transactions by Credit Card are certified and guaranteed by SSB, the same group that created and manages your POS.
  • Comfort: to send comfortably your orders from your dining room, after dinner, is not quite the same as doing it from your office, in a hurry, tired, hungry and late for dinner. You do agree, don't you??!
  • Competitiveness: to visit regularly the only world point of meeting, updated in real time, together with related news and offers - isn't it like going daily to an international fair? And you can do it for free and without taking off your slippers!
  • Bargains: by visiting "Tuttostampi" you will have the possibility to take up the latest offers of "limited availability" products, sold in real time as soon as they get available.
 
3. What is the best monitor-resolution to view this site?
All contents of "Tuttostampi" have been optimised for a 800x600 resolution at 65.000 colours… If the pages, images or texts you see are too small, then your resolution is higher than that; if too big, it is lower. If you use Windows 95/98/NT/2000 try to:
  1. Modify the font dimensions visualized by the browser. In MS Internet Explorer, choose the voice 'font' from the 'View' Menu; in Netscape, try these key combinations:"Ctrl + ]" and "Ctrl + [".
  2. Click with the right button of your mouse on the screen (at the bottom of the desktop), then choose "Properties" and "Screen"/"setting"; verify the settings you are using. If you have a higher resolution you can lower it to 800x600; if on the contrary you have a lower resolution (640x480) and a number of colours equal to 256 we suggest you to try and modify it just in case you have purchased your PC and Monitor no longer than two years before. Otherwise it may be that your Hardware doesn't support advanced settings. In case of doubt ask your technical support.
4. What is the best browser to use "Tuttostampi"?
The site is best viewed with Microsoft Internet Explorer 5 (or later versions), but there should be no problem in using Netscape 4 or later versions as well. Earlier versions of the browser, in particular earlier than version 4 of both, could create problems.

If you have any problems, however, please let us know, specifying your browser version and the operating system on your PC. Thanks.
5. Have you forgotten your Password?
If you have forgotten your User ID or your Password, click here.